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Hi there Dormbuyers! I’d like a chance to introduce myself; my name is Lindsey and I’m the new Customer Experience Specialist here at DB!
You may be asking yourself what exactly does a Customer Experience Specialist do? Well, if you drop us an email to find out if that shower caddy will match your bathrobe—I’m the person who’ll write you back! Need someone to walk you through how to set up your new futon via speakerphone? Yep, that’s me too. I’m here to make sure that each and every one of you get the rock-star service you deserve! That’s right, my job is awesome.
Since I’m the newest member of the DB crew, I thought I might share my experiences. As I settle in and learn the ropes, you’ll get to see how we do our thing here at Dormbuys. It wasn’t so very long ago (I graduated this past December, actually) that I was in your shoes—dragging myself out of bed for my 9AM classes, trying to find time for homework between school and my part time job, navigating amongst all of my stuff crammed into my tiny college apartment. Kudos to all of you—college life is not easy. I’m very lucky as a recent college grad to have found a job that I’m actually excited to come to everyday (it is possible! Keep the faith!); I haven’t been here long, but I can already tell you—we do things a little differently here.
Over the next few weeks, I want to share some of the elements that make us … well, us! One thing that we really stress here at Dormbuys is that your living space (dorm, apartment, etc.) isn’t just a place you sleep and stash your stuff—it should be an extension of who you are. That said, I want you to know more about who we are—and you can learn as I learn!
On deck for my next post: our office mascots. They’re cute, they’re furry, and they also serve as vacuum cleaners if you drop part of your lunch. Stay tuned!
Until next time,
Lindsey
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